Care you can count on.
Privileges to inspire you.
We’re by your side as you take the next step on your journey with IQOS.
Register your device, unlock your extended care and support
Register now
Create an IQOS account, register your device, unlock your extended care and support.
Discover more
Get support
Get all-round support from the moment you choose IQOS.
Online guidance
How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device.
Troubleshooting*
Online troubleshooting tools for you to fast-track fixing your device.
*Services available upon device registration. Terms and conditions apply.
Want to chat?
We’re here for you in-store or at your fingertips. You choose.
This product is not risk free and addictive. For adult use only.