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TRY IQOS

Not sure about IQOS? Don't worry you can now try it for free before buying it

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Try IQOS at Home

You can try IQOS from the comfort of your home. We will deliver everything you need to start with to switch from cigarettes. A trained IQOS coach will support you remotely throughout your IQOS journey.
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Try at an IQOS Store

Fancy visiting us? Book yourself a personal in-store appointment and you will be trying out IQOS in no time.
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Meet an IQOS expert

If you would prefer a more personal touch, arrange to meet one of our IQOS experts. They'll be happy to teach you everything you need to know to switch from cigarettes to IQOS.
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Still have questions about IQOS?

We are here to help you across multiple channels

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IQOS Email Support

Send us your query
We will respond in 12 hrs

Available every day Saturday - Thursday 8:00 AM - 8:00 PM
Friday 1:00 PM - 8:00 PM
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IQOS on Facebook

Visit our IQOS Facebook page
We will respond in 5 minutes

Available every day Saturday - Thursday 8:00 AM - 8:00 PM
Friday 1:00 PM - 8:00 PM
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IQOS on Twitter

Get in touch with IQOS support on Twitter
We will respond in 5 minutes

Available every day Saturday - Thursday 8:00 AM - 8:00 PM
Friday 1:00 PM - 8:00 PM
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IQOS Phone Support

Want to speak to one of our IQOS support experts? No problem, call us at 1-800-500-555 

Available every day Saturday - Thursday 8:00 AM - 8:00 PM
Friday 1:00 PM - 8:00 PM
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IQOS FAQ

Find your answer online
Full FAQs available here